Customer Service Solutions

Our team can handle more than 11,000 calls monthly and assist shoppers when it comes to product, delivery, and payment inquiries.

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Why we deserve your trust

Our customer service solution

Inbound Call Solutions

Inbound Call Solutions

Our agents excel in your local language, whether it be Bahasa, Thai, or Tagalog.

We handle up to 11,000 calls monthly, assisting shoppers at any given time.

We partner with each client so our agent are in the best position to fully represent your brand.

Outbound Call Solutions

We offer outbound call solutions to seek professional opportunities for your business and follow up on existing customers.

Our experienced agents is trained to handle a wide array of calls and has a proven track record in delivering successful results.

Outbound Call Solutions
Monitoring Social Media Activities

Social media channels

Monitoring Social Media Activities

We understand that reliable customer service requires instantaneous response and our aCommerce customer service team ensures a swift reply with a good knowledge of products and brands. We monitor social media activity and live chats to offer effective solutions to your brand.

Chatbot service

Automated Customer Care Solutions

Our chatbots can also be used for chat commerce and customer relationship management by engaging your existing user base and initiating conversations with potential customers.

We utilize our chatbot platform to integrate with Facebook Messenger and LINE Chat.

Our chatbots can handle multiple inquiries including FAQs, order tracking, product queries, and more.

Automated Customer Care Solutions